Shipping & Delivery Policy
Welcome to Punizz Kitchen!
At Punizz Kitchen, we strive to deliver fresh, high-quality bakery items to your doorstep in a timely and reliable manner. Below is our Shipping & Delivery Policy to ensure a seamless experience:
Order Processing Time
- All orders are processed within 72 hours after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Areas
- We currently deliver to [list the cities, regions, or areas you serve].
- If your location is outside our delivery zone, please contact us at [contact email/number] for special arrangements.
Delivery Time
- Standard Delivery: [Specify estimated time, e.g., 1–3 business days].
- Same-Day Delivery: Available for orders placed before [time, e.g., 12:00 PM]. Additional charges may apply.
- Pre-Orders: For custom cakes or bulk orders, please place your order at least [timeframe, e.g., 3 days] in advance.
Shipping Charges
- Flat Rate: [Specify the rate].
- Free Delivery: Available on orders above [amount].
- Same-Day or Expedited Delivery: Charges depend on location and order size.
Handling & Packaging
- All bakery items are freshly prepared and packed to preserve their quality and freshness during transit.
- Items requiring refrigeration will be shipped with appropriate cooling packs.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking details.
Failed Deliveries
- If a delivery attempt fails due to an incorrect address or absence of the recipient, additional charges may apply for redelivery.
Refunds & Replacements
- In case of delivery delays, damaged products, or incorrect orders, please notify us within [timeframe, e.g., 24 hours] of receiving the product.
- Refunds or replacements will be processed as per our Refund Policy.
For any further inquiries about shipping and delivery, please reach out to us at:
Email: [Your email address]
Phone: 01784-895383
Thank you for choosing Punizz Kitchen!